The Help Scout Blog

Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company.

Get our best content in your inbox

All the tips, stories, and resources you could ever need or want — straight to your email!

Discover the latest in...

Customer Service

View More Posts
Navigating a Support Career in an AI-Powered World
Support Careers
Navigating a Support Career in an AI-Powered World
Live Event
Fears, Careers, Robot Peers: Help Scout Support Pros Talk AI
Support Careers
Fears, Careers, Robot Peers: Help Scout Support Pros Talk AI
The 21 Best Instagram Tools for Business Growth (2023)
Software & Systems
The 21 Best Instagram Tools for Business Growth (2023)
View More Posts

Growth & Culture

View More Posts
What Is the Best Ecommerce Team Structure?
Ecommerce
What Is the Best Ecommerce Team Structure?
Beginner’s Guide to Solution Selling (Definition and Examples)
Revenue Growth
Beginner’s Guide to Solution Selling (Definition and Examples)
53 Key Ecommerce Statistics: Trends, Insights, and Predictions
Ecommerce
53 Key Ecommerce Statistics: Trends, Insights, and Predictions
View More Posts

Inside Help Scout

View More Posts
Help Scout Has Acquired SupportAgent.ai
Product Updates
Help Scout Has Acquired SupportAgent.ai
Help Scout Has a New Look
Behind the Scenes
Help Scout Has a New Look
Bring Instagram Conversations Into Help Scout
Product Updates
Bring Instagram Conversations Into Help Scout
View More Posts

Get started with Help Scout

Want to learn what Help Scout can do for you? See for yourself with a free trial — we'll happily extend you if you need more time.