Our customer service team is the reason customers keep coming back. Help Scout allows my team to do their job with ease and work faster than before.
We love Help Scout. As the customer support department head, I get many sales calls from other help desks. It is always an easy ‘no’ since we have been so happy with Help Scout.
One of the greatest things about Help Scout is that everything is super customizable: We can organize the queue in different ways, we can add manual and automatic routing, and we can set up mailboxes according to teams.
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