If you have multiple brands, need integrations like Salesforce and Hubspot, or want to engage your customers with proactive messages, then Help Scout is right for you.
Help Scout vs. Gorgias
Choose the scalable, flexible solution
Help Scout offers scalable pricing, industry-leading support, and powerful features for ecommerce brands.
Beloved ecommerce brands delight their customers with Help Scout
Why the best brands choose Help Scout
Simple, per user pricing that doesn’t rise as your customer needs do. We’re more affordable for small brands, and better value for larger ones.
A G2 reviewer using Gorgias says, “We also could hardly ever get in touch with our rep.” Our support team is the best in the industry, leading by example.
All-in-one meets affordable
Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.
Explore all plansStandard
$20
per userUsers are members of your team in Help Scout per month
Intuitive, world-class support tools for growing teams
Plus
$40
per userUsers are members of your team in Help Scout per month
Advanced collaboration and organization for rapid growth
Try for freePro
$65
per userUsers are members of your team in Help Scout per month
Security, scale, and hands-on service for large teams
1:1 conversations
Talk to your customers across channels in one unified inbox—including email, live chat, Messenger, and more.
Easy self-service
Reduce your support volume by at least 30% with a knowledge base that's designed for customer self-service.
Proactive support
Meet your customers where they are by embedding proactive messages, help articles, contact forms, and more directly in your app or on your website.
Happy customers, growing companies
Our customer service team is the reason customers keep coming back. Help Scout allows my team to do their job with ease and work faster than before.
We love Help Scout. As the customer support department head, I get many sales calls from other help desks. It is always an easy ‘no’ since we have been so happy with Help Scout.
One of the greatest things about Help Scout is that everything is super customizable: We can organize the queue in different ways, we can add manual and automatic routing, and we can set up mailboxes according to teams.
Get Started
Learn the platform in less than an hour.
Become a power user in less than a day.
