Join a diverse team that’s customer-first—for real. At Help Scout, you can craft exceptional customer experiences from wherever you are.
Do your best work, remotely
We’ve been remote-first for over a decade and have teammates in more than 115 cities worldwide. We go to great lengths to set you up for success from day one, and work hard to keep you connected.
Grow with purpose
We don’t subscribe to the hypergrowth playbook. We believe in sustainable growth which means our people and values are paramount.
Build something exceptional
We are motivated first and foremost by helping our customers succeed. Every team at Help Scout is laser-focused on providing delight at every touchpoint and building an exceptional customer experience.
Founded in 2011, our company powers conversations for over 12,000 customers.
Our small-but-mighty team is made of 140 folks in over 115 cities across the globe.
Custom-designed emoji can be found in our Slack workspace. Guess you could say we’ve got a knack for Slack.
Hours our entire team has spent in the queue during Whole Company Support this year.
The ultimate reason I love working at Help Scout is that people care. About their work, about their craft, about their coworkers and about our customers.
Whenever someone asks me what’s my favorite part of working at Help Scout, I say the people. I really mean it! Our team is full of friendly, hardworking people who are always happy to help.
Help Scout has been a great place to grow in my career, and I get to come to work every day surrounded by great people.
I’ve been at Help Scout for a long time. I’m still here because even as the product and our company constantly grow and change, we all share a focus on genuinely helping our customers succeed in their jobs. That makes the work worth doing.
The people I’ve gotten to work with here have been game-changers. The teams I work with are true collectives of sharp minds and warm empathy…day in and day out.
We’re committed to building a company where all identities can thrive.