Explore our product
Discover our simple-yet-powerful tools
Helpful helpers helping
people who help
Our customer champions are here for you, so you can spend less time figuring things out and more time getting things done. Ask us anything — no question is out of bounds.
You can reach our team 24 hours a day, six days a week.
Our customer satisfaction score is 95% and we hope its only going up.
Our net promoter score is 31. The average among our competitors is 2.
Over 80% of midsize customers stick around for 4 or more years.
Your software is amazing, and your people are the kindest. Best combo ever.
The most supportive support
Ask us, or find it yourself
As a Help Scout customer, you’ll get access to our searchable Help Center to find the info you need without having to get in touch.
Become a power user
See Help Scout in action when you attend one of our live classes. Learn the basics or become an expert, the choice is yours.
We’ve got your back, so you can have theirs
Get Started
Learn the platform in less than an hour.
Become a power user in less than a day.
