Download Help Scout for
iOS & Android
Work untethered with our free mobile apps. Check in on the queue, collaborate with your team, and improve your response times by keeping Help Scout by your side at all times.
Help Scout for mobile
Everyone’s in the loop
Reply to customers and add Cc/Bccs to keep everyone in the loop
Faster replies, happier customers
Email our support team in-app just in case you run into any trouble
Feed your need for speed
Move with rapid fire through the queue by inserting saved replies
Tap into all your Help Scout Inboxes
View all of your Help Scout Mailboxes with just two taps
Reply to customers from anywhere
Assign conversations to team members for off site delegation
More time for the meaningful
Add notes to keep up team collaboration, no matter where you are
Bring every customer conversation to you
Search through your entire conversation history
Use tags
Use tags to categorize conversations or trigger automations
See what’s urgent with a glance
Get at-a-glance access to all conversations in your folders
Quickly view active conversations
Change conversation status