Inside Help Scout
Inside Help Scout


Inside Help Scout
Four Customer Service Lessons Leaders Learned Early — and Still Call on Today

Inside Help Scout
Finding Joy in the Feedback Loop — Through Improv and in the Queue

Inside Help Scout
Charting the Course of an Unexpected Career

Inside Help Scout
Friday Notes Keep Us on the Same Page

Inside Help Scout
Go Ahead, Learn Something: How Help Scout Empowers Employee Growth

Inside Help Scout
Space and Support Help Working Parents Thrive

Inside Help Scout
Top Shelf Reads from Help Scout Leaders

Inside Help Scout
Words are the Bridge: Finding Harmony in Songwriting and Content Strategy

Inside Help Scout
Finding Flow at Work and on the Trail

Inside Help Scout
Straight From the Source: Help Scout Love

Inside Help Scout
Good to Grow: Help Scout Celebrates its 10th Year

Inside Help Scout
Behind The Scenes: How a Help Scout Article Is Made

Inside Help Scout
Black Lives Matter

Inside Help Scout
Inside Help Scout: How We Implement Whole Company Support

Inside Help Scout
Inside Help Scout: How We Triage Our Support Queue

Inside Help Scout
Help Scout’s Brand Animation Process

Inside Help Scout
Illustrating the Help Scout Brand

Inside Help Scout
Announcing the Help Scout Brand Handbook

Inside Help Scout
Making (and Breaking) the Help Scout Brand

Inside Help Scout
Behind the Scenes: The Design of Beacon

Inside Help Scout
Making Content More Inclusive

Inside Help Scout