Beyond Tickets: How Support Teams Impact Revenue (Featuring Litmus and Close)
Join us for a webinar on March 9 at 2pm ET where Litmus, Close, and Help Scout chat about how customer support teams can drive new business, improve customer retention, and deepen brand engagement.
Hosted by:
Kristen Bryant Smith
VP of Brand in Charlotte, NC, started in 2020
Hosted by:
Kristen Bryant Smith
VP of Brand in Charlotte, NC, started in 2020
Customer support teams aren't just ticket handlers, they're growth drivers!
In this webinar, we’ll discuss how customer support teams can have a significant impact on your business growth, improve customer retention, and deepen brand engagement. Our panel of speakers will feature Taylor Davis, Sr. Director of Customer Experience at Litmus, Joseph Sterner, Director of Support at Close, and Kristen Bryant, VP of Brand at Help Scout.
Join us for a lively conversation where you’ll :
Get insights on how to optimize customer support strategies to maximize revenue growth.
Gain a deeper understanding of how to leverage customer feedback to inform business decisions and drive success.
Learn how Support can deepen brand engagement and build customer loyalty through customer advocacy and positive word-of-mouth.
and more!Â
We’ll chat through this topic for 20-25 minutes, then the floor is yours to jump in with questions!
Join us on March 9th at 2:00 pm (ET). Can't make the live event? Register anyways and you'll receive a recording.
Kristen Bryant Smith
Kristen Bryant Smith is the VP of Brand at Help Scout. She’s a lover of sports, movies, and wine and an advocate for equity and inclusion.
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