Navigating a Support Career in an AI-Powered World
Customer Service
Navigating a Support Career in an AI-Powered World
Live Event
Fears, Careers, Robot Peers: Help Scout Support Pros Talk AI
Customer Service
Fears, Careers, Robot Peers: Help Scout Support Pros Talk AI
The 21 Best Instagram Tools for Business Growth (2023)
Customer Service
The 21 Best Instagram Tools for Business Growth (2023)
A Very Help Scout Thanksgiving
Customer Service
A Very Help Scout Thanksgiving
How AI Can Boost Help Desk Productivity (+ 7 Tools to Try)
Customer Service
How AI Can Boost Help Desk Productivity (+ 7 Tools to Try)
CRM Marketing: Beginner’s Guide + the 4 Best Tools
Customer Service
CRM Marketing: Beginner’s Guide + the 4 Best Tools
4 Diverse AI Chatbot Examples for Great Customer Service
Customer Service
4 Diverse AI Chatbot Examples for Great Customer Service
The 11 Best HIPAA-Compliant Software for Small Business
Customer Service
The 11 Best HIPAA-Compliant Software for Small Business
Conversational AI for Customer Service: How to Get it Right
Customer Service
Conversational AI for Customer Service: How to Get it Right
7 Customer Service Resume Examples + Best Practices
Customer Service
7 Customer Service Resume Examples + Best Practices
Live Event
How to Enhance Customer Service with AI Tools: Featuring Close, JustCall, & Make
Customer Service
How to Enhance Customer Service with AI Tools: Featuring Close, JustCall, & Make
Common Customer Complaints: 8 Examples and Solutions
Customer Service
Common Customer Complaints: 8 Examples and Solutions
Benefits of AI in Customer Service: 4 Ways AI Can Help
Customer Service
Benefits of AI in Customer Service: 4 Ways AI Can Help
Customer Service Week: What It Is and Ways to Celebrate
Customer Service
Customer Service Week: What It Is and Ways to Celebrate
13 Inspiring FAQ Page Examples
Customer Service
13 Inspiring FAQ Page Examples
Inside Support: Q&A with Support Leader Brittany Ferguson
Customer Service
Inside Support: Q&A with Support Leader Brittany Ferguson
AI Knowledge Base: An Essential Guide
Customer Service
AI Knowledge Base: An Essential Guide
Navigating Product Changes in SaaS Support
Customer Service
Navigating Product Changes in SaaS Support
How to Create a Jira Ticketing System
Customer Service
How to Create a Jira Ticketing System
Gorgias Pricing Explained: Features, Plans, and Alternatives
Customer Service
Gorgias Pricing Explained: Features, Plans, and Alternatives
The 7 Best CRM Platforms Compared (2023)
Customer Service
The 7 Best CRM Platforms Compared (2023)
First Impressions Are Fast Impressions
Customer Service
First Impressions Are Fast Impressions
The 7 Best Issue Tracking Software for Customer Support Teams
Customer Service
The 7 Best Issue Tracking Software for Customer Support Teams
The 10 Best Shopify Customer Service Apps (Compared)
Customer Service
The 10 Best Shopify Customer Service Apps (Compared)
How To Be Heard By Your Product Team
Customer Service
How To Be Heard By Your Product Team
Building Stronger Customer Relationships
Customer Service
Building Stronger Customer Relationships
Knowledge Management System Essentials + Tools To Consider
Customer Service
Knowledge Management System Essentials + Tools To Consider
AI Customer Support Software: 11 Best Tools for 2023
Customer Service
AI Customer Support Software: 11 Best Tools for 2023
The 10 Best Customer Experience Software Options on the Market (2023)
Customer Service
The 10 Best Customer Experience Software Options on the Market (2023)
Going off Script
Customer Service
Going off Script
The 15 Best WordPress Help Desk Plugins for Customer Support
Customer Service
The 15 Best WordPress Help Desk Plugins for Customer Support
17 Great Customer Service Examples to Inspire You
Customer Service
17 Great Customer Service Examples to Inspire You
Customer Service Management: How to Develop an Effective Strategy
Customer Service
Customer Service Management: How to Develop an Effective Strategy
The 18 Best Contact Us Page Examples + Best Practices
Customer Service
The 18 Best Contact Us Page Examples + Best Practices
The 8 Best Knowledge Management Tools Compared (2023)
Customer Service
The 8 Best Knowledge Management Tools Compared (2023)