Inside Help Scout
Inside Help Scout


Inside Help Scout
Bring Instagram Conversations Into Help Scout

Inside Help Scout
Quarterly Release Notes, October 2023: AI Assist, Log in with Google, and More

Inside Help Scout
Introducing AI Assist for Better, Faster Responses

Inside Help Scout
Meet Help Scout's New Conversation Editor

Inside Help Scout
Quarterly Release Notes, July 2023: AI Summarize, Tag Organization, and More

Inside Help Scout
Help Scout’s AI Is at Your Service

Inside Help Scout
We’ve Changed Our Minds About AI in Customer Service

Inside Help Scout
Quarterly Release Notes, April 2023: Messenger App, Restricted Docs, and More

Inside Help Scout
Deliver a Seamless Support Experience with Messenger in Help Scout

Inside Help Scout
Quarterly Release Notes, Dec 2022: More Microsurveys, Message Styles, and More

Inside Help Scout
4 Message Styles and How to Use Them

Inside Help Scout
Microsurveys: The Quick Way to Capture Customer Feedback

Inside Help Scout
Quarterly Release Notes, October 2022: Light Users, Microsurveys, and More

Inside Help Scout
Standard vs. Plus Pricing: How to Choose the Right Plan For You

Inside Help Scout
Quarterly Release Notes, June 2022: Docs + Beacon, Videos in Messages, and more!

Inside Help Scout
Make Sure Every Customer Finds an Answer With Docs + Beacon

Inside Help Scout
Release Notes, March 2022: Previous conversations, user report change, and more!

Inside Help Scout
Quarterly Release Notes, December 2021: Targeted Messages, Properties Visibility

Inside Help Scout
Build Better Customer Relationships With New Targeted Messages

Inside Help Scout
Quarterly Release Notes, June 2021: Messages Updates, Fundraising Emails, & More

Inside Help Scout
Quarterly Release Notes, March 2021: Beacon Identify Changes, Messages Editor

Inside Help Scout
Quarterly Release Notes, November 2020: Advanced Permissions, Message Reports

Inside Help Scout
How to Manage Changing Team Needs with Advanced Permissions

Inside Help Scout
Quarterly Release Notes, September 2020: Article Ratings, New Messages Editor

Inside Help Scout
Quarterly Release Notes, May 2020: Product Live, iOS Forwarding, Slack & More

Inside Help Scout
Quarterly Release Notes, March 2020: COVID-19 Resources, Chat Ratings, and More

Inside Help Scout
Keep Customers In the Flow With Messages

Inside Help Scout
Introducing Help Scout for Good

Inside Help Scout
Beacon 2.0 Preview: The User Interface

Inside Help Scout
Beacon 2.0 Preview: Introducing Chat

Inside Help Scout
Beacon 2.0 Preview: What’s New

Inside Help Scout