Customer Service
Customer Service
![Navigating a Support Career in an AI-Powered World](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FyP1kRYtoVg548GgZoepe7%2Fd1bbb971f0e527c0979e1bb624b4c18c%2FAI_and_the_future_of_customer_service_jobs.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=457&s=682bd5eb72f68fa3d1996287412513a9)
![Fears, Careers, Robot Peers: Help Scout Support Pros Talk AI](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6OBeF020Pu5I9PHY8T5EX%2Ff372f04e98d8af0fcc2c4c579a4c093a%2Fwebinar_patto-cteam_lp.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=f2697100c5e4274ab24f736d17cb3ed3)
Customer Service
Fears, Careers, Robot Peers: Help Scout Support Pros Talk AI
![Inside Support: Q&A with Support Leader Brittany Ferguson](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F59hkZiFUNvK7EgUUqNTLXf%2F635f8c289e99ecf87e1ce5f7ec066f99%2FEcomm_Support_Q_A_with_Brittany_Ferguson.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=457&s=400796266ccf600682cfc655d6419e89)
Customer Service
Inside Support: Q&A with Support Leader Brittany Ferguson
![Will AI-Powered Customer Service Replace Your Job?](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fy7ORj2567waWO525YINuy%2Ff3ccb4538effa61313b9cc5e3eb0b320%2Fai-powered-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=454&s=e2f1de9d5342dc2a19e3648e460be55d)
Customer Service
Will AI-Powered Customer Service Replace Your Job?
![Tips for Finding Your Perfect Customer Service Career Path](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3lxOYDiGs9wJpYGPmO9Hxp%2F003f0bb86241a31abe9e9933f4254300%2Fsupport-career-paths.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=d392941b99e3d8226a837691e284dd83)
Customer Service
Tips for Finding Your Perfect Customer Service Career Path
![7 Tips for Becoming a SaaS Support Professional](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F61GpQkl6znPo62ztwnbGjq%2Fcf74256f33b14543c9c4ecded743502d%2Fsaas-support-professional.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=cb11570b4c5a94d745c22fa5c7c345f1)
Customer Service
7 Tips for Becoming a SaaS Support Professional
![13 Productivity Hacks to Maximize Your Time](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3nmLdvOjtrbN2eWWJR85tO%2F5a959242e958ba7ce2fc3e9e8969822f%2Fproductivity-hacks.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=d7870e3126104220db27e9cce9667a51)
Customer Service
13 Productivity Hacks to Maximize Your Time
![Help Scout's Annual Customer Support Salary Study](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1rWm4lC9EQv8AE4rtgRDwg%2F2e6ff6cba835d89db11fb26c17414c5f%2Fcustomer-support-salary--hero.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=610c18bd72ac203504f47aeff4b6d7e4)
Customer Service
Help Scout's Annual Customer Support Salary Study
![How to Snag (and Succeed at) a Remote Customer Service Job](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FtzXQf5SGcSYat5I13wNq0%2Fb60f320719cd320d3a5adcb60ff9100e%2Fwork-from-home-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=1009ab00f772b9c15842d4bc8c8329c6)
Customer Service
How to Snag (and Succeed at) a Remote Customer Service Job
![Why You Should Set Big Goals (Even If You Might Not Hit Them)](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3sJeemOWKmzq9ydeWR994h%2F2e2137a9947f9b237556e41ba1e26357%2Fset-big-goals.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=f6a3700f0211f3d970c9132e8b970245)
Customer Service
Why You Should Set Big Goals (Even If You Might Not Hit Them)
![8 Slack Hacks for Reducing Information Anxiety](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1fCccpFk82M8CKBnNbm8or%2Fa4a38205a81ea1427a0787d33e7cccd2%2Fslack-hacks.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=9b8a0f9d5c1ca983d29468774c0edb3c)
Customer Service
8 Slack Hacks for Reducing Information Anxiety
![What I Learned About Customer Service While Working at A Bookstore](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6TUD7coiTrpSiUwjl0vyNJ%2Fa9b010a33d2f9ccfc14b1d9c2d1eef67%2F5-customer-service-lessons.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=6299a525cd68a6aa1ca85735bc8d942c)
Customer Service
What I Learned About Customer Service While Working at A Bookstore
![The Art and Science of Getting into the Flow](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3I9Lf7brTVcLkKiRKPSzIv%2Ffdaaf698e7f0e6ac6894d23ce4273473%2Fgetting-in-flow.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=56e32bbbaa3ebf8faaa1e22bb6b47f0c)
Customer Service
The Art and Science of Getting into the Flow
![How to Write the Perfect Customer Service Resume](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FdbUuRRgHlnuRmpk8M7kNS%2Fc5ad5f2244f989a39b0518cc83784d2c%2Fcustomer-service-resume.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=264cb3143c622cd9066bf013da5b1813)
Customer Service
How to Write the Perfect Customer Service Resume
![How to Write the Perfect Interview Thank-You Email](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3yQZf3HMkUAY6rUIaRbcvB%2F20b2eeb394fb2cc07d8f99b9b33239d6%2Finterview-thank-you-email.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=32a4ba07fc0df03a94f1dc0b2f49c9ca)
Customer Service
How to Write the Perfect Interview Thank-You Email
![The Value of Doing Things That Scare You](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3Xp2Ha4OUzmw23IGK1Kupv%2F9bc767e13a3e6704b042191e94f2901a%2Fdo-things-that-scare-you.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=9c92490dfe3ef3bcb44321d54485f478)
Customer Service
The Value of Doing Things That Scare You
![4 Ways to Find Meaningful Opportunities in Customer Support](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4AW8G6IK9zTt3QFBSlsYv2%2F651f612748eb74226a66457ce228cc05%2Fcustomer-service-activities.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=164a4a6bc4a4dbc13f055c543e716c89)
Customer Service
4 Ways to Find Meaningful Opportunities in Customer Support
![Don't Let Your Professional Shortcomings Hold You Back at Work](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FB0N7AncMzwLaBx0BmCBRf%2F6039b181faa2a5916df069088a908927%2Fprofessional-shortcomings.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=a24e800250e4e111e571159b89358427)
Customer Service
Don't Let Your Professional Shortcomings Hold You Back at Work
![The Best Advice We Ever Received](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6VuFSLlP4ZDxbyg6H00L0x%2F0e9785666d7886ca56785ec8eb8bfcfd%2Fbest-advice-ever.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=1cc2b3e49277671ab35f2af2765d0deb)
Customer Service
The Best Advice We Ever Received
![How to Break Your Worst Work Habits](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F219tuBqizMqa5e0u7Pzk1L%2F004e73232b70ee28e7662bb135f324bc%2Fbreaking-bad-habits.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=50e9b93382d81fad2a9df5b6b1b2ea33)
Customer Service
How to Break Your Worst Work Habits
![Solving Problems Outside Your Domain](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4RV2ffwNcZRkvVzkJW7dZk%2F02cbc1e79c172987e4f43512783d6d86%2Fthe-world-outside.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=cb03de0b953061682fc9afbbebb3f970)
Customer Service
Solving Problems Outside Your Domain
![3 Approaches to Getting Unstuck](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3w5cde0QL3DXCvfP2OcyEp%2Fcd3e74721dbcc9df1a387b356d94a323%2Fget-unstuck.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=b91dc979f9a80535c640100cb4fc1178)
Customer Service
3 Approaches to Getting Unstuck
![3 Steps to Making Better Decisions](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6S3NaobK9Rjzzxj3Bj7C1i%2F67708a25be0c89be39d271968f878fe3%2Fdecision-making-process.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=300cd0061324db1c9f45625e03854424)
Customer Service
3 Steps to Making Better Decisions
![The Importance of Finishing What You Start](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2yQd7ZbGIOKemgDeeUvZx7%2Ff8d422dec3ea39ce277ff073c5c02806%2Ffinish-what-you-start.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=a6dc6a0ed675e74c451fe12c9ee4dfb3)
Customer Service
The Importance of Finishing What You Start
![The Science of Setting and Achieving Goals](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F11OEB0DDK7eY9V9OeeFRo8%2F94aa8387a3b11d4df1f415e36295eea4%2Fgoal-setting.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=0866806e7c0cc702484a0581680130b5)
Customer Service
The Science of Setting and Achieving Goals
![Mastering the Art of ‘Just Start’](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fkkmy8pOQNCvhPOuE1O0aq%2F3f26409ac99db1ec93699d552102501b%2Fprocrastination-habits-productivity.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=edf8a5d2af90216cf72a5ca40b8afba4)
Customer Service
Mastering the Art of ‘Just Start’
![What Psychology Teaches Us About Structuring the Workday](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3oEDLtnSDGnp1n27Tz3Ln0%2Faa4840fec700b962d4f8abe0470e847c%2Fpsychology-schedule.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=be4d0fecaf8b5f20631315df3089edea)
Customer Service
What Psychology Teaches Us About Structuring the Workday
![Why Better Sleep Equals Better Work](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1z5A7g7vZb6KgPYK2qdtmw%2F26d95637aaa46d58387109c393d7e920%2Fsleep-habits.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=ca0848c82e634505d9854ebb9747a6c1)
Customer Service
Why Better Sleep Equals Better Work
![7 Ways to Nurture Creativity](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F7G5XCSZy7DYbDX5QK5E2o6%2F8072925f6922c1de57d7f21812f43c99%2Fcreative-wisdom.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=3a9c39840542998f97182807a6adc944)
Customer Service
7 Ways to Nurture Creativity
![The Hidden Beauty of Constraints](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1TgvN3MU2VD1ncAhjTorm4%2F0cb0aa9429f3c7cb5939158198313763%2Fflipping-constraints.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=b2a370cd597f53de65f91249c6c64afc)
Customer Service
The Hidden Beauty of Constraints
![Routine Disruption: How to Change Your Habits for the Better](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5ETOFvtOEtS2CqcuJQlGNI%2F6c67fdca64548f6b4f7580922041b6b9%2Fdisrupt-daily-routine.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=5ca5295c7b0e415b5aeae80bdc434a27)
Customer Service
Routine Disruption: How to Change Your Habits for the Better
![How Practicing Mindfulness Can Lead to Better Decision Making](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6FEFUC7U7VA5XZfyhnZUNk%2F3602aec1f0e522a835c1df25a479bd04%2Fpracticing-mindfulness.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=8d5335b28f9946980e56049439fd0981)
Customer Service
How Practicing Mindfulness Can Lead to Better Decision Making
![If You Aren’t Cringing, You Aren’t Improving](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FkkhUJGPKX9QB1e2NB4mv7%2Fce8f47d9e553bdf20f481df5da7d4d96%2Fcreative-cringe.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=83a4cb2adbbcb813779a9f7353595576)
Customer Service
If You Aren’t Cringing, You Aren’t Improving
![How Music Affects Your Productivity](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1AM1uvH48Yw74CJnqUdz6E%2F39092d6f2917c86f5d3b9c45833216e7%2Fmusic-productivity.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=cb6c1a43e49bfb4733962fe660fb5e5c)
Customer Service
How Music Affects Your Productivity
![Harsh Truths That Will Make You a Better Support Rep](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6WuoUiqX9HrHM6HaLtsDEz%2Fce34b833311568444dc95f3f44237d58%2Fharsh-truths.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=562&h=315&s=18a019eb48eea743ff21fc686289cc80)
Customer Service